Need help?
Please do not hesitate to contact us.
General Questions
Placing an order is simple! Browse our website, select the items you want, choose your size and color, and click 'Add to Cart'. When you’re ready to purchase, go to your cart and follow the checkout process.
No, you can shop as a guest. However, creating an account allows you to track your orders, save your address details, and enjoy a faster checkout process for future purchases.
Shipping and Delivery
We ship to the UK (locally), Europe, and America. For detailed information, please visit our Shipping Information page.
Delivery times vary based on your location and the shipping method chosen. Generally, it takes:
- UK: 2-3 business days (Standard), 1 business day (Next Day Delivery)
- Europe: 5-7 business days (Standard), 3-5 business days (Express)
- America: 7-10 business days (Standard), 5-7 business days (Express)
Please allow 1-2 business days for your order to be processed.
Shipping costs depend on your location and the shipping method. Please refer to our Shipping Information page for detailed rates.
Orders and Payments
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on the courier's website to track your order.
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we may not be able to make changes or cancellations.
Returns and Exchanges
All sales are final and we do not accept returns or exchanges. If you believe you have received a faulty item, please contact us.
Account and Security
Create an account on our Sign Up page. You will receive a confirmation email once your account is created.